Tag: Customer Experience
Sephora Malaysia Takes Lead with mPOS Revolution
Sephora Malaysia is introducing mobile point-of-sale (mPOS) checkouts across all of its 17 stores nationwide. This innovative move is part of the beauty retailer's...
eGift: A Boost to Your Digital Marketing Campaigns
A study by Bain in 2021 indicated that the Malaysian eCommerce market expanded by 68% annually. At the same time, Malaysia saw a 47%...
Yellow.ai Accelerates Growth in Malaysia, Bolstered by a 30% Increase in...
Yellow.ai aims to increase business growth in Malaysia by 3x in the next fiscal year. The company has doubled its growth in the country...
APAC Social Media Ad Spend Up 8% Year-on-Year: Emplifi
Emplifi, a unified customer experience (CX) platform, has revealed the findings of its 1Q22 analysis of social media spend across thousands of brands worldwide...
Addressing Customer Experience Post-Pandemic
https://www.facebook.com/smemagazineasia/videos/584499302255513/
After weeks of lockdown and restricted movement, businesses are on track to reopening. The COVID-19 pandemic has been a major headache for businesses and...