UOB Malaysia’s COVID-19 Relief Assistance has extended more than RM23.8 billion to customers in an effort to help them overcome the financial impact caused by the prolonged movement restrictions.

The relief programme has benefitted more than 33,000 individual, microenterprises and small- and medium-sized enterprise (SME) customers since the start of the COVID-19 pandemic, the bank said in a statement.

UOB Malaysia has been assisting affected customers under its assistance programme through various forms of financial repayment moratoriums and targeted repayment assistance since the initial stages of the pandemic in March 2020.

The bank has also revised its repayment assistance in support of the various initiatives announced by the government throughout 2020 and 2021.

In July 2021, UOB Malaysia further enhanced its COVID-19 Relief Assistance programme in line with the government’s PEMULIH aid package.

UOB CEO, Wong Kim Choong

UOB Malaysia CEO Wong Kim Choong said the bank saw a 120 per cent increase in the number of individual, microenterprise and SME customers applying between June and September 2021.

“Amid the jump in the number of applications for the past three months, we continued to maintain close to a 100 per cent approval rate of total loans and financing applied under the bank’s COVID-19 Relief Assistance programme.

“We will continue to offer support to customers requiring financial assistance to safeguard their lives and livelihoods during these trying times, even as we are seeing a gradual reopening of the economy.”

UOB COVID-19 Relief Assistance applications are still open for individuals, microenterprises and SMEs. Under the PEMULIH aid package, customers can opt for a six-month moratorium of instalments or a 50 per cent reduction on monthly repayment instalments for six months.

Customers who wish to opt in for UOB Malaysia’s COVID-19 Relief Assistance programme can submit their request by completing an online contact form on the bank’s website by clicking here.

Alternatively, customers can call the UOB COVID-19 Relief Assistance’s 24-hour hotline at 03-2612 8019. No upfront documentation is required.


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