CRIF, a global company specializing in credit and business information systems, and Know Your Customer, an award-winning RegTech company, have announced a partnership with Ping An OneConnect Bank (Hong Kong) Limited (PAOB) to enhance the digital onboarding process for its small SME clients.

The partnership will provide PAOB with a cloud-native solution that integrates data from multiple official sources into one place, allowing for a streamlined SME onboarding process and a more efficient customer due diligence process.

This will reduce costs and manual work for PAOB, while also improving the customer experience.

“We are delighted to be working with CRIF and Know Your Customer to provide our SME customers with a more efficient and seamless digital onboarding experience,” said Ivan Chow, head of strategy & partnerships at PAOB.

“This partnership will allow us to meet the growing demand for quick-to-access banking services by local SMEs, and to further support their growth in Hong Kong and across the APAC region.”

Jamie Anderson, global head of sales at Know Your Customer, said: “We are thrilled to be working with PAOB to provide them with a next-generation digital onboarding solution that meets the specific needs of SMEs.

“This partnership is a testament to our commitment to helping financial institutions of all sizes improve their compliance and onboarding processes.”

CRIF and Know Your Customer are both leaders in their respective fields, and this partnership brings together their expertise to provide PAOB with a comprehensive solution that meets the needs of its SME customers.

The partnership is a significant step forward for PAOB, and it is expected to help the bank to grow its SME business in Hong Kong and across the APAC region.

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