OYO Malaysia will offer free insurance coverage to all guests who book to stay at any of their hotels nationwide from today onwards. The insurance is automatically included at no extra charge to guests with every booking made through the OYO app, www.oyorooms.com or the Online Travel Agencies (OTAs).

Underwritten by Chubb, one of the world’s largest insurers, the coverage insures guests for accidental deaths and permanent disabilities, emergency hospitalisation, loss of personal property and baggage, loss of laptops and other benefits for every night they spend at an OYO partner hotel.

Ming Luk Tan, OYO Malaysia country head

Ming Luk Tan, country head, OYO Malaysia, said providing complimentary insurance coverage protection plans offers guests another layer of added value to the OYO experience in Malaysia.

“Offering complimentary insurance coverage is thoughtful and timely so guests can travel and enjoy their stay in Malaysia. The insurance will allow us to deliver more to our customers and provide guests with peace of mind and comfort while they stay at our network of quality and affordable living spaces throughout Malaysia.”

“As the hospitality industry transforms and recovers from the pandemic, OYO continues to innovate to deliver more to its customers. During the pandemic, OYO rolled out Sanitized Stays, an initiative that aimed to deliver a worry-free guest experience from check-in to check-out. Extending free insurance to guests adds yet another layer to that commitment,” he said.


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